{"id":564,"date":"2021-10-05T17:49:19","date_gmt":"2021-10-05T16:49:19","guid":{"rendered":"https:\/\/www.zendehdelan.org\/?page_id=564"},"modified":"2023-10-14T11:32:28","modified_gmt":"2023-10-14T10:32:28","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.zendehdelan.org\/fr\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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<\/span><\/span>QUELS MODES DE PAIEMENT ACCEPTEZ-VOUS?<\/span><\/span><\/span><\/h5>\n\t\t\t\t
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Nous acceptons la plupart des principales cartes de cr\u00e9dit\/d\u00e9bit et les paiements par Paypal. Veuillez noter que tous les paiements sont factur\u00e9s en livres sterling. L'\u00e9metteur de votre carte d\u00e9terminera le taux de change \u00e0 appliquer \u00e0 la transaction.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

<\/span><\/span>QUAND MA COMMANDE SERA-T-ELLE EXP\u00c9DI\u00c9E ?<\/span><\/span><\/span><\/h5>\n\t\t\t\t
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Nous nous effor\u00e7ons d'exp\u00e9dier toutes les commandes dans les 4 \u00e0 6 semaines suivant leur r\u00e9ception.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

<\/span><\/span>LIVREZ-VOUS \u00c0 L'INTERNATIONAL ?<\/span><\/span><\/span><\/h5>\n\t\t\t\t
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Oui, les commandes internationales sont envoy\u00e9es par Royal Mail avec suivi et signature ou par un autre transporteur en fonction de la taille de la commande et de sa destination. Toutes les commandes sont exp\u00e9di\u00e9es depuis le Royaume-Uni.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

<\/span><\/span>COMBIEN CO\u00dbTERA L'EXP\u00c9DITION ?<\/span><\/span><\/span><\/h5>\n\t\t\t\t
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Les frais d'exp\u00e9dition sont calcul\u00e9s lors du passage \u00e0 la caisse, en fonction des dimensions et du poids de votre envoi et de l'adresse de livraison. Vous pouvez voir les frais d'exp\u00e9dition au cours du processus de commande, avant que le paiement ne soit effectu\u00e9.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

<\/span><\/span>QUELS SONT LES FRAIS DE DOUANE ET D'IMPORTATION ?<\/span><\/span><\/span><\/h5>\n\t\t\t\t
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Sachez que votre\/vos article(s) peut\/peuvent \u00eatre retenu(s) \u00e0 la douane pour inspection, ce qui retarde le d\u00e9lai de livraison, et que des frais de douane ou une taxe d'importation ou similaire peuvent vous \u00eatre factur\u00e9s. Nous marquons tous les colis destin\u00e9s \u00e0 une livraison internationale en indiquant le contenu et la valeur de la commande.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

<\/span><\/span>PUIS-JE MODIFIER OU ANNULER UNE COMMANDE UNE FOIS QU'ELLE A \u00c9T\u00c9 PASS\u00c9E ?<\/span><\/span><\/span><\/h5>\n\t\t\t\t
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Non, une fois qu'une commande a \u00e9t\u00e9 pass\u00e9e et que les articles ont \u00e9t\u00e9 pay\u00e9s, il n'est pas possible de faire de changements. Veuillez faire attention lorsque vous saisissez les d\u00e9tails de l'exp\u00e9dition, car nous ne sommes pas en mesure d'apporter des modifications.<\/p>\n

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Vous pouvez lire les conditions de vente compl\u00e8tes ici<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div><\/div><\/div><\/div><\/div><\/div>

\n\t\n\t\t<\/span>\n\t<\/span>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"What payment methods do you accept? We accept most major credit\/ debit cards and Paypal payments. Please note that all payments are charged in Sterling Pounds. Your card issuer will determine the foreign exchange rate to apply to the transaction. When will my order be dispatched? 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